Valuing Differences: During the mentoring process you are likely to hear perspectives that are different from your own. These may be due to generational, learning style, gender, cultural, ethnic, and/or geographic differences. Try to be open and welcoming to different perspectives and ideas. Giving and receiving feedback: Be open to asking for, giving, and receiving feedback. It is important that both the mentee and mentor offer and hear feedback in the spirit of building on competencies and strengthening areas of weakness (see more on page 18). Building relationships: Share your stories to get to know each other. Approach the relationship with curiosity and commitment. Communication and Listening:
Conflict Resolution: Conflict is a natural result of two unique individuals interacting and working with each other. Both mentee and mentor should work together to resolve differences when they arise, the successful resolution will have positive benefits to the mentoring relationship. To successfully manage conflict:
Goal-Setting: Focus on the goals of the mentee. The mentor’s role is to help clarify what the mentee wants to achieve from the mentoring relationship. The goals need to be specific, measurable, aligned with the mentoring component, realistic and time bound, engaging and reaching (see Smarter Goals on page 11). Follow-through: Follow through with your commitments. Honoring agreements strengthens trusts and keeps the mentoring relationship focused and productive. Adapted from NPS Academy Program Guide Return to Mentor/Supervisor Resources |
Last updated: November 23, 2020