CUA Application, Denial, and Suspension Standard Operating Procedure (SOP)
Date of Superintendent Signature: 5/04/2022
Purpose of This Standard Operating ProcedureThis standard operating procedure provides guidance to park managers when considering whether to restrict, suspend, or revoke a Commercial Use Authorization (CUA), and also when considering whether to approve an application for a CUA. This procedure further provides guidance to the park superintendent or his/her designee regarding the actions to be taken in the event of a CUA holder violation (as defined in this procedure). The superintendent or designee may take a different action, taking into consideration applicable laws and policies, than what is called for at their discretion but shall provide reasoning for any deviation. The superintendent or designee also retains the authority to immediately restrict, suspend, or revoke a CUA, or deny a future CUA application at his or her discretion.CUAs are not only a matter of regulation, but a matter of law; they are part of the National Park Service Concessions Management Improvement Act of 1998 (PL 105-391, section 418). Current regulations require all persons engaged in commercial activities within any National Park to possess a CUA. The requirement for a CUA is derived from the current general regulations of the National Park Service found in 36 CFR Sections 1.5(d), 1.6 (a), and 5.3. In compliance with 36 CFR, the terms and conditions of the permit are included in the application package and must be agreed upon by each applicant, as evidenced by the applicant’s signature. In Voyageurs National Park, CUAs are issued for a period of no more than two calendar years (issued after the application is approved and valid until December 31 of the following year). Applicants should allow a minimum of 6 months for the processing of a new application and CUA holders renewals should allow a minimum of 4 weeks for renewal of a CUA. Authority to revoke a permit is provided for via the signed statement on the permit. Failure on the part of the permittee to abide by the provisions of the permit is citable under 36 CFR Section 1.6 (g) and Section 5.3. and may result in restriction, suspension, revocation, or denial. Back to Table of Contents DefinitionsCUA holder: a sole proprietorship, partnership, limited partnership, joint venture, limited liability corporation, or corporation including corporate officers and those shareholders who have a controlling interest in a corporation, that has applied for and received a CUA.Employee: a person in the service of the CUA holder under any contract of hire—express or implied, oral or written—under which the CUA holder has the power or right to control and direct the employee in the work performed. Habitual Offender: A CUA holder who has been the subject of arrest or violation notices within Voyageurs National Park totaling four separate documented instances within any consecutive 24-month period or two instances of providing false information related to their CUA over their lifetime. Back to Table of Contents Voyageurs National Park CUA ProceduresDenial of CUA Application due to Inadequate Licensing or DocumentationUpon application for a CUA, submitted documents are reviewed. Inadequate or expired documentation may result in denial of a CUA. An applicant who has been denied will be notified, with stated reasons for the denial. Applicants who are denied a CUA due to inadequate documentation may reapply at any time but may be subject to an additional non-refundable application fee.Denial of CUA Application due to Previous Parkwide or Federal Lands Ban, Conviction of Violent Felonies, or Habitual Offender StatusIndividuals shall be permanently banned from obtaining or possessing a CUA within Voyageurs National Park under the following circumstances:
Back to Table of Contents Denial of CUA Application due to Past Criminal ViolationsUpon application for a CUA, the applicant’s criminal record for the previous two calendar years will be reviewed for violations within the park and for select violations outside the park. Individuals shall not be issued a CUA if any of the following criteria are met:
Individuals who meet any of the above criteria will not be issued a CUA. An applicant who has been denied a CUA will be notified via letter from the Chief Ranger, with stated reasons for denial. The applicant may reapply when the violation(s) no longer fall(s) within the two-calendar year window of review. An applicant may appeal this decision. *Applicants with two violations within these categories may be issued a one-year probationary CUA upon completion of any applicable suspension which may be renewed until no two offenses fall within the24-month review window. Any violations during a probationary CUA period shall result in immediate suspension of the CUA until no two offenses fall within the 24-month review period. ** This restriction shall apply regardless of the location of the incident. Suspension and Revocation of a Current CUAA CUA may be suspended or revoked when the CUA holder and/or an employee of same commits a violation(s) as defined in the table below with the following closure status:
The CUA holder will be notified via a letter from the CUA Program Manager/Chief Ranger should their CUA be suspended or revoked. Holders may reapply for a CUA after suspension once the conditions of this procedure would allow for the issuance of a CUA.
Examples
Back to Table of Contents Failure to Provide Annual ReportCUA holders are required to provide accurate annual reporting documentation per the conditions of their Commercial Use Authorization. CUA holders who fail to provide accurate annual reporting documentation by established timelines shall have their business information removed from the park website. CUA holders will also receive a warning letter informing them that failure to provide accurate annual reporting is a violation of terms and conditions of their CUA.CUA holders applying for a renewal of their CUA shall not be granted a new authorization until they have supplied all required annual reporting documentation. Applicants who have failed to provide annual reporting documentation during a previous year shall only be granted a 1-year CUA. If the CUA holder provides accurate annual reporting requirements at (or prior to) the next renewal period deadline they may be granted a 2-year CUA. Back to Table of Contents Appeals ProcessAppeal of an action (restriction, suspension, revocation, or denial) may be made to the superintendent or his/her designee. Such an appeal must be submitted in writing within 30 days of receipt of the decision. An applicant may appeal this by addressing an appeal in writing to:Voyageurs National Park
Chief Ranger’s Office 360 Highway 11 East International Falls, MN 56649 Appeals must set forth the facts and circumstances that the permittee believe support the appeal. The CUA holder may request an informal meeting to discuss the appeal with the superintendent and/or their designee. After consideration of the materials submitted by the permittee and the park record of the matter and meeting with the CUA holder if so requested, the superintendent and/or their designee will affirm, reverse, or modify the decision appealed and will set forth in writing the basis of the decision. A copy of the decision will be forwarded to the CUA holder and will constitute the final administrative decision in the matter. Back to Table of Contents Helpful CUA Program LinksVoyageurs CUA Program Information
Learn details about Voyageurs National Park's CUA program and how to apply for a CUA. Find Commercial Services in Voyageurs
Find businesses with CUAs to rent watercraft, provide water taxi services, and more. National CUA Program Website
Voyageurs' CUA program is a subset of a nation-wide CUA program. Learn more about this program, its laws, and its purpose. |
Last updated: September 6, 2024