Accessibility

A visitor uses audio description to enjoy the park's museum exhibit.

NPS/C. Anderson

Park staff work hard to correct accessibility deficiencies throughout the park. Using universal design, we strive to provide access to as many people as possible. From creating new exhibits to rehabilitating historic buildings, accessibility is key in all projects.

The visitor center, Jeff. Smiths Parlor Museum, Junior Ranger Activity Center, Moore Homestead Museum, and Trail Center are staffed. Rangers here can assist with accessibility needs. If you have questions about accessibility, would like assistance planning your trip, or have suggestions about accessibility, please contact us.

Daytime visits to this park are free. Learn about the America the Beautiful National Parks and Federal Recreational Lands Access Pass—or more simply, the Access Pass—which provides a wide range of discounts on activities and services when you visit federal lands.

 

For People with Physical/Mobility Needs

• Please visit the physical/mobility needs webpage

For People with Deafness or Hearing Loss

• Captions: all films in the park are open-captioned, including the main park film “Gold Fever: Race to the Klondike” shown in the visitor center and the “Chilkoot Trail Hiker Information” and “Staying Safe in Bear Country” films shown in the Trail Center

• Assistive listening: devices for the park film are available upon request, the induction loop is T-coil compatible

• Park information: available in a variety of print and digital formats
• Exhibits: the visitor center, museum, Mascot Saloon Museum, Junior Ranger Activity Center, and Moore Homestead Museum feature some printed exhibit information

For People with Blindness or Low Vision

• Audio description: devices and headsets for visitor center, museum, and Mascot Saloon Museum exhibits are available from at the visitor center desk. Audio described virtual tours of many park buildings are available online

• Exhibits: many exhibits in the visitor center and adjoining museum are tactile and include some audio elements. One exterior sign at Jeff. Smiths Parlor Museum includes audio

• Braille: the visitor center and museum have Braille signs and tactile maps. The park brochure is available in Braille at the visitor center

• Ranger programs: visitor center staff can explain the day’s tour options

• Trails: the trails at the Dyea Townsite are well-compacted gravel

For People with Cognitive Disabilities

• Exhibits: many exhibits in the visitor center and adjoining museum are tactile

• Noise: the visitor center has a public announcement system but it is rarely used. Throughout the day, trains from the depot next door blow whistles. In the event of an emergency the fire alarm is quite loud

• Quiet spaces: Many benches in and around the visitor center offer a respite from the often-busy facility. The quietest benches on park property in the Skagway Historic District are at Jeff. Smiths Parlor Museum and the Moore Homestead Museum

For People with Service Animals

• Service animals are allowed in National Parks
• Anywhere in the park you wish to go, your leashed service animal may go, too
• For questions about visiting with a service animal, or additional planning assistance, please contact us