Operating Hours & Seasons

Due to an ongoing HVAC Renovation Project in the Visitor Center, there may be changes to the hours and tour schedule. Updates will be posted as early as possible if any changes are expected.

 
The view of our Visitor Center when you first walk inside.
The view of our Visitor Center when you first walk in.

NPS Photo / Maya Leschinsky

Advance cave tour reservations are available on recreation.gov and are strongly recommended. Same day tickets are not guaranteed. The booking window closes at noon the day before, and can close earlier if the tour sells out. All cave access is by guided tour only.

The Visitor Center, Park Store, surface trails, and picnic areas are currently open daily from 8:30 a.m. to 4:30 p.m. Mountain Time. Please be advised that the main entrance gate is closed promptly at 4:30 p.m.; visitors and hikers should plan their day accordingly.

The Jewel Cave Historic Area is closed for the season.

VISITOR CENTER HOURS AND TOUR TIMES ARE SUBJECT TO CHANGE due to staff availability, inclement weather, emergency situations, construction projects, and/or special events. In the event of inclement weather during the off-season, visitors are advised to contact the visitor center at (605) 673-8300 for updated information.

 

Cave Tour Times

For more information about ticket prices, please visit Fees & Passes.
Contact the Visitor Center at (605) 673-8300 for more information. Please be advised that all tours are weather dependent and may be delayed or cancelled due to inclement weather. Visit Guided Tours for tips on preparing for a visit to Jewel Cave.

Last updated: October 23, 2024

Contact Info

Mailing Address:

11149 U.S. Hwy. 16
Building B12
Custer, SD 57730

Phone:

605 673-8300
The main phone line connects visitors with staff at the visitor center. Throughout the year, the phone line is monitored by staff on a daily basis, excluding holidays and days with limited visitor services. Please be advised that after-hours messages are not taken on the system; visitors are encouraged to call the visitor center during normal operations and speak with a park ranger for assistance.

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