Deaf / Hearing Loss

 
American Sign Language Symbol

American Sign Language

Muir Woods

You can find information about trails, parking reservations, park entrance fees, Junior Ranger badges, a Tree Talk and more in our Orientation to Muir Woods in American Sign Language.

Alcatraz Island

The Cell House Tour is available in American Sign Language on a hand held device. Please indicate to a Cell House staff member that you need the American Sign Language hand held device. A written transcript of the Cell House Audio Tour is also available upon request. In addition, the Alcatraz Cruises safety video, played on the trip to Alcatraz Island, features an embedded American Sign Language interpreter. The Alcatraz Island Dock Orientation is also available in American Sign Language.

 
 
Assisted Listening System Symbol

Assistive Listening Devices

To amplify voice and improve understanding during park programs, personal assistive listening devices are available throughout the recreation area. For information on where to find an asssisted listening device, please refer to the site below.


 

Alcatraz Island

Assistive Listening Devices are available at Pier 33 for use on Alcatraz Island. Please request an assisted listening device at the ticket booth when you pick up your tickets at Pier 33 prior to your arrival on the island. You will be outfitted with a receiver at the booth and may ask question regarding its use.

Note: The Pier 33 announcement, boat announcements, Alcatraz dock announcement, and the intro video "Stories From The Rock" are all on channel 3. But you will have to change the tactile knob to other channels for Park Ranger and docent led tours.
Click here for more accessibility features on Alcatraz Island.

Muir Woods National Monument

The Muir Woods Assistive Listening Program is currently available at the visitor center at Muir Woods. If you are planning on taking a Park Ranger or docent lead tour and require assistive listening, please ask a Ranger or Parks Conservancy docent at the visitor center to provide you with a receiver.
Click here for more accessibility features at Muir Woods.

Fort Point National Historic Site

Assistive Listening Devices are available at Fort Point. Please ask a Ranger for assistance. The devices are available for all Ranger Led Tours, the videos shown in the theater and the Golden Gate Bridge Exhibit.
Click here for more accessibility features at Fort Point.

Marin Headlands

Assitive Listening Devices are available for all Ranger Led Tours offered within Marin Headlands. Ask a Park Ranger for more information.
Click here for more accessibility features in the Marin Headlands.

 

Video Captions

Videos throughout the park, on our park website and on our park YouTube channel feature either open or closed captioning.
 
Open Captioning Symbol

Open Captioning

All exhibits which feature audio are open captioned or have text equivalent versions available. Videos on our park website and Youtube channel feature either open and closed captioning.

 

Sites

Alcatraz Island
Safety Video (Shown on ferry) - Open Captioned (English) & Embedded Interpretation (ASL)
Orientation Video - Open Captioned (English) & Subtitled (Spanish)
We Hold the Rock: The Indian Occupation of Alcatraz - Open Captioned (English)

Fort Point
Fort Point Accessibility Videos - Open Captioned (English)
Golden Gate Bridge Exhibit - Open Captioned (English)

William Penn Mott Jr. Presidio Visitor Center
Video Exhibits - Open Captioned (English)

Marin Headlands Visitor Center
Orientation Video - Open Captioned (English)

Web

Education Orientation Videos

YouTube
 
Closed Captioning Symbol

Closed Captioning

Several videos on the Golden Gate National Recreation Area YouTube channel feature closed captions.
 

Contact Us

Golden Gate National Recreation Area strives for full and equal participation for all visitors and continually upgrades facilities to make them more accessible. Please feel free to e-mail us with any comments, suggestions or questions.

Last updated: May 2, 2023

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Contact Info

Mailing Address:

Golden Gate National Recreation Area
Building 201, Fort Mason

San Francisco, CA 94123-0022

Phone:

415-561-4700
United States Park Police Dispatch: Non-Emergency: 415-561-5505 Emergency: 415-561-5656

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