Talking Doll FAQ - Customer Service

If the doll broke, where or how did the owner get it fixed?
Evidence of a Customer Service program for the Edison Talking Doll seems scant, but one repair order was written by Thomas Edison himself, to Edgar S. Allien (General Manager of EPTMCo), on July 28, 1890:
I beg to refer the attached letter, regarding Doll to be repaired, to you for your kind attention. The doll has been received here and has been turned over to Mr. E. E. Magovern at the Phonograph Works.




Last updated: April 25, 2015

Contact Info

Mailing Address:

211 Main Street
West Orange, NJ 07052

Phone:

973-736-0550 x11
Phones are monitored as staff are available with messages being checked Wednesday - Sunday. If a ranger is unavailable to take your call, we kindly ask that you leave us a detailed message with return contact information and we will be happy to get back to you as soon as possible. Thank you.

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