The National Park Service Commercial Services Program is responsible for the oversight of commercial visitor services in the national parks authorized by concession contracts, commercial use authorizations (CUAs), and leases. A wide range of activities and services are provided through these instruments.

Learn how a goal-driven planning process determines what services are offered in parks.

Find information on how contracts are developed and awarded.

Operational management involves working with concessioners to provide a good experience for visitors.

The Concessions Management Improvement Act of 1998 defines the asset management responsibilities for concession facilities.

Financial management ensures both concessioners and parks benefit from their partnership in providing high quality services.

The National Park Service provides for leasing of historic as well as non-historic properties in park areas.

The National Park Service issues CUAs to manage a wide-range of commercial visitor services.
Last updated: January 24, 2022