Frequently Asked Questions

An aerial view of the USS Arizona and the memorial.
 

Trip Planning & Ticketing FAQS

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The Pearl Harbor Visitor Center, Pearl Harbor National Memorial, and the USS Arizona Memorial is open 362 days a year from 7 am - 5 pm. The Pearl Harbor Visitor Center, Pearl Harbor National Memorial, and all associated sites are closed Thanksgiving, December 25, and January 1.

If inclement weather or public safety emergency is imminent, closure announcements will be made here on our website and via our social media channels.

Additional Information on Operating Hours and Seasons
Reservations and tickets are not required to enter the Pearl Harbor Visitor Center, Pearl Harbor National Memorial, walk the grounds, or visit the museums. Reservations are only required for those wanting to participate in the time dependent USS Arizona Memorial Program.
Yes! Weather permitting, the USS Arizona Memorial is open and accessible for public to disembark and visit. The USS Arizona Memorial Program is a free program but tickets are required. USS Arizona Memorial Programs are facilitated by the National Park Service. The National Park Service works with the US Navy to provide transportation to the memorial. For inclement weather, such as lightening or wind speeds reaching 25 mph, the navy may suspend the boats, cancel the boats, or take visitors "by" the memorial but not disembark. These decisions are made based on the safety of the resource and the public by the US Navy.
 
The USS Arizona Memorial Program is a 45-minute program facilitated by the National Park Service in partnership with the US Navy. Programs run daily almost every 15 minutes from 8 am - 3:30 pm. Currently this program only includes the US Navy provided boat shuttle to the memorial, time on the memorial, and a return trip back to the Visitor Center. Tickets are free but required. The first-come first-served ticket distribution program has been discontinued.
Recreation.gov is the only official reservation website for Pearl Harbor National Memorial’s USS Arizona Memorial Program. If you used any other website to reserve a tour, please read the fine print. Please know that the USS Arizona Memorial Program is free, recreation.gov charges and keeps the $1 non-refundable program reservation fee.

Step-by-step guidance on booking through recreation.gov:

Beginning on Monday, May 3, recreation.gov’s primary booking window for USS Arizona Memorial tickets will increase from 1-week in advance to 8-weeks in advance.

This means that on May 3 at 3pm HST, tickets will release for up to 8-weeks (56 days) in the future through June 28. Going forward, new tickets will release on this long-range rolling schedule, one day at a time. The secondary booking window,1-day in advance will remain the same.

Click Sign In or Sign Up to log in to your account or create a new one

Visit the page for USS Arizona Memorial Program reservations

Click the Calendar Icon button under the Date field. Update the number of tickets you are reserving under the Quantity field
The current limit is 5 tickets per reservation per day. Everyone needs a ticket, including infants and small
children. You may have to make multiple reservations to reach the desired number of tickets.

Select your program time from the available Tour Times.
If specific dates and times are gray, those dates and program times have either been fully reserved or we are not within the window to preview availability.

If dates are yellow, tickets for those dates have not been released yet, but are within the window to preview availability, an alert will pop up on the bottom of the website informing you when the next release will be.

Blue dates and program times are available.


Click Add to Cart and check out as directed.

There is a $1 per ticket non-refundable program management fee. This fee is not collected by the National Park Service, it is collected by Recreation.gov.

Check your e-mail and print your QR Code for check in at the Ticket Validation Desk at the Pearl Harbor Theater.

It is strongly recommended that you arrive on site at least 1-hour prior to your scheduled program time. Your
program time is when your US Navy provided vessel is scheduled to depart the shore side dock. If you do not
arrive and check in early for your program on time, your seats may be given to those waiting in line for standby
availability.

Your QR Code will be located in a pdf attachment at the bottom of your confirmation email.

Park Rangers cannot create, modify, rebook, refund, or cancel any reservations.

Need assistance? Pearl Harbor National Memorial Park Rangers do not have access to program inventory, nor can they create, modify, or cancel reservations made via recreation.gov or by third party booking sites and vendors. You can contact recreation.gov for additional help via any of the options listed on their website, or your third party sale site directly.
 
Recreation.gov legend
The Recreation.gov Legend. A blue box with an A in it, reflecting availability, a gray box with a pound sign indicating tickets are unavailable, a gray box with a yellow triangle in the bottom right corner indicating tickets have not been released

NPS

 
The Park film is currently being showing on our open-air lanai behind the education building. Due to copywritting issues, the film is only available on site at the Pearl Harbor Visitor Center.
Plans are still being finalized, please check back with us in the Fall, announcements will be made via our website and our social media pages.
The USS Oklahoma and USS Utah Memorials are located on Ford Island, an active duty naval base. The USS Oklahoma Memorial is located just before the enterance to the Battleship Missouri Memorial. If you do not have a valid active duty military ID, you can purchase a $3 shuttle ticket at the Pearl Harbor Historic Sites Partner Ticket Desk. If you have purchased a separate ticket to the Battleship Missouri, this shuttle pass is included in the price of your ticket. Unfortunately, at this time the USS Utah Memorial is only open to those visitors with an active duty military ID.
The Pearl Harbor Historic Site Partners, are separate and independent sites, not manage by the National Park Service. For information on operating hours and health & safety considerations please visit their respective websites. You can purchase the Pacific Historic Parks Audio Tour, VR Experience, Deluxe Tour, or admission to any of the other sites the day of your visit as your schedule allows. These sites and activities are not time or capacity dependent.

Pacific Historic Parks, the Pearl Harbor Visitor Center bookstore manager, Audio Tour, Deluxe Tour, & VR Center

Battleship Missouri Memorial

Pacific Fleet Submarine Museum, formerly the USS Bowfin Submarine Museum and Park

Pearl Harbor Aviation Museum
Yes! Tickets are not required to enter, visit the museums, walk the grounds, or watch the park film at this time. There are many other things to do on site. The first-come first-served ticket distribution program has been discontinued, you can however ask a Park Ranger or Volunteer about the availability of standby seats. Pearl Harbor National Memorial Rangers and Volunteers cannot accurately predict standby availability or wait times. During times of peak visitation (Spring Break, Summer Break, Thanksgiving Break, and Winter Break) the standby program may be discontinued. There are a lot of things to do if you are unable to wait for standby seats: Ranger Tips for Visiting Pearl Harbor National Memorial
Pearl Harbor National Memorial strongly advises that you plan to arrive on site 1-hour before your scheduled program time and check in 10-minutes before your program time. If you missed your program time, you may be offered standby availability. Standby is offered on a first-come first-served basis and you may have to wait your turn for space available program seats. There are a lot of things to do if you are unable to wait for standby seats: Ranger Tips for Visiting Pearl Harbor National Memorial.
Because the Pearl Harbor Visitor Center, National Memorial, USS Arizona, Oklahoma, and Utah Memorials are fee free sites, we do not collect any fees and cannot offer refunds. Recreation.gov clearly states that there are no refunds or rebooking’s offered for the USS Arizona Memorial $1 non-refundable per ticket fee. If you booked a ticket through a third-party site review your confirmation email and reach out to them directly for additional questions or requests.
Entrance to the visitor center and tickets for the USS Arizona Memorial program are already free, so there is no need for an ID or pass here at the memorial. We also do not sell the passes. However, you can find them online.

Pearl Harbor National Memorial only accepts reservations made via Recreation.gov. Group Ons and Go Oahu cards are not valid for National Park Service facilitated programs. Please read the fine print on any purchase made via third party booking sites.
We have a no bag policy. Food and non-alcoholic beverages are permitted on site, only water is permitted inside the museums, theaters, on US Navy vessels, and on USS Arizona Memorial. Please stay hydrated and remember to #RecreateResponsibly - Pack it in and Pack it out. Taking everything out with you that you brought in helps keep Pearl Harbor clean and pristine.

Additional information on the Park Bag Policy
Pearl Harbor Visitor Center is fully accessible, with mostly flat paved walking paths and benches placed throughout the visitor center complex and on the USS Arizona Memorial. Specilty locks have been installed for wheelchairs on US Navy vessles. We do not have wheelchairs to borrow or rent, but you are welcome to bring your own. Walkers are also allowed on US Navy vessels and the memorial.

Strollers are also welcome on site but can only go so far as the USS Arizona Memorial pre-boarding area at the Park Theater. Strollers are not permitted on US Navy vessels or the USS Arizona Memorial, please plan to bring a baby carrier if needed.
We do! Please email us; provide your name, contact email (please make sure it is spelled correctly), description of the item and location last seen. If you lost your item at the Battleship Missouri, Pearl Harbor Aviation Museum, Pacific Fleet Submarine Museum, or the bookstore please reach out to them directly.
Visitors are reminded that they are visiting a site of tremendous loss of life in service to our country. The USS Arizona Memorial marks a final resting place for hundreds and a space for remembrance and reflection by millions more. Considering this, we recommend visitors recognize appropriate dress and personal standards. Military visitors to the memorial are within the bounds of Joint Base Pearl Harbor-Hickam, and military regulations relating to military dress are enforced by Navy personnel. Per COMNAVREG Hawaii Instruction 1020.2N, military visitors in uniform are required to dress in Class B or better in order to gain access to the USS Arizona Memorial. Battle dress uniform is not allowed on the memorial, though it is allowed throughout the visitor center and at sites on Ford Island. Military visitors are welcome to wear civilian attire when visiting. We would like to advise that you come prepared to be on your feet, so comfortable shoes are strongly recommended, having a hat, sunglasses and reef-safe sunscreen are also strongly suggested.
We are so sorry! We try to answer every phone call, reply to every email, and respond to all social media messages in a timely manner but sometimes we just can’t. We hope that with our responses and through our website you can find the answer you need, but if you can't please email us for additional assistance.




Last updated: May 28, 2021

Contact the Park

Mailing Address:

National Park Service
Pearl Harbor National Memorial
1845 Wasp Blvd. Bldg. 176

Honolulu, HI 96818

Phone:

(808) 422-3399

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