Shorter URLs are easier to share, tweet, or email. CommonSpot supports automated URL shortening through goo.gl. Access this dialog from Site Admin - URL Shorteners to automatically convert URLs in your social media communications and to track clicks and referrers to short URLs through the goo.gl service.
Before short URLs can be included in social media messages, CommonSpot must have application-level access to the URL shortening service, with status set to active 
in this dialog. Application-level access is granted when CommonSpot is registered with the service, using a valid, unexpired token. See Setting Up URL Shortening. Once this setup is complete on the goo.gl site, you can turn access on/off in CommonSpot by clicking the flag icon.
If registration with the service is complete but CommonSpot access is not, a grayed-out check mark displays in the State column. Clicking this icon activates the URL service request for CommonSpot access.
Click to sort by Name or State.
or Inactive
(grayed out): Click to activate/deactivate.
In the Active state, the option to include short URLs in social media posts is available to users with posting privileges. The service must also be registered and currently accessible to CommonSpot, as described below.
Inaccessible
: Whether CommonSpot currently has access to this shortening service. Access is granted when CommonSpot is registered with a valid, unexpired token. See Setting Up URL Shortening. Note: Application tokens expire over time and require re-authorization. CommonSpot allows admin-level users to automatically reauthorize and provides a notification option for others. See Invalid Access Token.
to view, enter, or modify registration attributes for this service. See Edit Social Media URL Shorteners.
Related Links
You can download PDF versions of the Content Contributor's, Administrator's, and Elements Reference documents from the support section of paperthin.com (requires login).
For technical support:
