The following resources are provided for current and former employees of the National Park Service (NPS). These resources can be accessed outside of the NPS network.
Onboarding
If you have recently been offered a job in the National Park Service, welcome to our team! Walk through a step-by-step onboarding guide so you know what to expect as you go through the process to become an official employee.
Benefits
Learn about your benefits if you are a current or past National Park Service employee, including health and retirement benefits.
Employee Assistance Program (EAP)
The EAP is available 24 hours a day, 7 days a week to all NPS employees and eligible family members for free and strictly confidential counseling (including video-enabled) and support on mental health, financial, professional, and personal management assistance. Benefits apply up to 6 months after employment at NPS concludes.- 24/7 hotline for counseling and support: 800-869-0276
- Fully confidential
- https://care.espyr.com (use the password "interioreap" to sign in).
988 Suicide & Crisis Lifeline
The Suicide & Crisis Lifeline provides free and confidential emotional support to anyone experiencing suicidal thoughts, a substance use crisis, or any other kind of emotional distress.- 988lifeline.org
- Call or text 988
- Counselors are available 24/7
- Fully confidential
Responder 911
This service provides access to a trained mental health professional who specializes in working with law enforcement and first responder personnel.
- For first responders in NPS
- 888-918-3332
- Support offered via phone
- Fully confidential
United States Park Police (USPP) Peer Support Team
The USPP Peer Support Team provides one-on-one support to USPP LEOs who are experiencing stress or going through a crisis and would like to talk with a CISM-trained USPP LEO peer.- For USPP police officers only
- Email Major David Evans or call at 202-360-1871
- Private
IT Help Desk Support
If you need IT support and do not have network access:- You may need to contact your local IT service desk team by phone, email, or face-to-face, since one must be logged on to the NPS network to submit a ticket.
- Consider asking a coworker to submit a ticket on your behalf—they can indicate in the ticket that it's for you, and not themselves.
- 833-315-0394
- npshelpdesk@mailer.itc.nps.gov
Government Travel Assistance
If you are on official government travel and need travel assistance.- ConcurGov
- Travel_HelpDesk@ios.doi.gov
- 866-367-1272 option 4 and then 3 for Duluth travel
Last updated: July 20, 2026